The Data Zone package will shortly be reinstated by Scancom PLC, the MTN Ghana operators, with updated fees for its customers, according to the National Communications Authority (NCA).
The service was scheduled to be reinstated, according to NCA CEO Joseph Anokye, after MTN Ghana filed a revised data zone bundle that complied with their legal requirements.
MTN Ghana has created the Data Zone bundle, which offers customers a 1-day validity bundle at a discounted price at the point of purchase.
The innovative data bundle offered by MTN Ghana to its customers has been suspended as of April 5, the company informed in a press statement on Wednesday, April 12.
The mobile network stated in the statement that “the suspension of the innovative Data Zone bundle is due to a review of the bundle offer in line with the Significant Market Power (SMP) directives applied to MTN Ghana in June 2020, and not to be the lowest priced on any offer in the industry.”
However, it apologized to its “cherished customers” and said that it had only communicated through channels for service activation.
The business continued, “We seek alignment on a revised Data Zone bundle to be reinstated as soon as possible.”
To this end, Mr. Anokye revealed that Scancom PLC has modified their data zone package while speaking at a press conference on Wednesday, April 26 in Accra.
Since then, MTN has submitted a new data zone bundle, which the regulator has approved. We anticipate that the product will be accessible soon.